Unfortunately, please note that we are only able to make changes to your order if it has not been fulfilled yet. If you want to change anything in your order, please contact us via email firstname.lastname@example.org within 24 hours after placing your order. If the order has been shipped, we can no longer make modifications to your order.
We are based in Lisbon, Portugal.
Funtasticstore.eu is an Internet store with a large warehouse distribution facility. We do not have a traditional physical store, to keep the advantage in our prices. Since our customers are unable to physically visit us, we make every attempt to make shopping at our web store as close to the "real thing" as possible.
We ship your orders from various international warehouses (Europe or China). Our inventory is distributed over multiple fulfilment centers around the world in order for you to receive the order faster. This means orders containing multiple items may be shipped individually. You may receive an item before the next. So don't panic if you don't receive all of your items at once as the others are on the way. If you do not receive all your purchase within 8 weeks, please contact us to look into your shipment.